Viewing incident workflows table

To view the incident workflows table:

1. In the main menu, go to Settings → Tenants.
2. Click the name of the required tenant.

   The tenant's properties window opens.

3. On the Settings tab, click Incident management, and then select the Workflows tab.

The incident workflows table is displayed.

To configure the incident workflows table, do any of the following:

• Click the filter icon () button, and then specify and apply the filter criterion in the invoked menu.
• To hide or display a column, click the settings icon (), and then select the necessary column.

The incident workflows table is configured and displays the data you need.

The incident workflows table contains the following information:

• Name. Name of the custom or predefined incident workflow.
• Linked types. Number of linked incident types.
• Tenant name. Name of the tenant to which the incident workflow belongs.
• Creation type. Way the incident workflow was created. Possible values:
  • Custom.
  • Predefined.
• Workflow ID. Unique identifier of the incident workflow. By default, this column is hidden.
• Description. Incident workflow description.By default, this column is hidden.

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