Restore a file that has been deleted or disinfected by the application
Sometimes it is not possible to save files in their entirety during the disinfection process. If a disinfected file contained important information that is partly or completely inaccessible following disinfection, you can attempt to restore the original file from its backup copy.
In the menu bar, choose Protection > Detected Objects.
The Detected Objects window opens.
In the Back up section, click next to the file that you want to restore.
The pop-up menu opens.
Choose Restore File.
A window for specifying the file name, tag, and folder to which the file will be restored opens. By default, the original file name and location are already specified.
Specify the file name and folder to which the file will be restored.
Click Save.
The application restores the file to the specified location with the specified name.
You need to scan the file for malware immediately after restoring it. It is possible that the object can be disinfected using updated databases without becoming corrupted.
Important: We recommend that you not restore backup copies of files unless restoring them is absolutely necessary, because doing so could lead to a computer infection.