You can get files from user computers. For example, you can configure getting an event log file created by a third-party application. To get the file, you must create a dedicated task. As a result of the execution of the task, the file is saved in Quarantine. You can download this file from Quarantine to your computer using Web Console. On the user's computer, the file remains in its original folder.
The file size must not exceed 100 MB.
You can configure the task for EDR Optimum in Web Console and Cloud Console. Task settings for EDR Expert are available only in Cloud Console.
To create a Get file task:
The list of tasks opens.
The Task Wizard starts.
By default, Kaspersky Endpoint Security starts the task as the system user account (SYSTEM).
A new task will be displayed in the list of tasks.
The task properties window opens.
The file adding wizard starts.
If the file is located on a network drive, enter the file path starting with \\
, and not the drive letter. For example, \\server\shared_folder\file.exe
. If the file path contains a network drive letter, you can get a File not found error.
Wake-on-LAN is not available for this task. Make sure the computer is turned on to run the task.
As a result, Kaspersky Endpoint Security creates a copy of the file and moves that copy to Quarantine. You can download the file from Quarantine in Web Console.
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