Restore a file that has been deleted or disinfected by the application

Important: It is recommended that you avoid restoring deleted and disinfected files unless it is extremely necessary, because these files may threaten the security of your computer.

Sometimes it is not possible to save files in their entirety during the disinfection process. If a disinfected file contained important information that is partly or completely inaccessible following disinfection, you can attempt to restore the original file from its backup copy.

To restore a file that has been deleted or modified by the application during disinfection:

1. Open the Protection pull-down menu.
2. In the pull-down menu, choose Detected objects.

   The Detected objects window opens.

3. In the Quarantine section, click the button next to the file that you want to restore.

   The drop-down list opens.

4. In the drop-down list, choose the Restore file item.
5. In the dialog, confirm that you want to restore the file.

The file is restored to its original location with its original name. If there is a file with the same name in the original location (this could happen if you are restoring a file that was copied before disinfection was attempted), a warning appears. You can restore the file to a different location or change the name of the file.

We recommend that you scan the file for viruses immediately after restoring it. It is possible that updated databases will make it possible to disinfect the file without losing any of your data in it.

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