Troubleshooting

Kaspersky Password Manager may display an error when you add images to the vault.

Problem	Solution
The format of the image is unsupported.	Convert the image to a JPEG, PNG, or BMP file and try again.
Your vault contains an image with the same name.	Make sure you haven’t added this image to your vault yet. Rename the image and try again.
The image is too large.	Reduce the size of the image and try again.

Problem

Solution

The format of the image is unsupported.

Convert the image to a JPEG, PNG, or BMP file and try again.

Your vault contains an image with the same name.

Make sure you haven’t added this image to your vault yet.

Rename the image and try again.

The image is too large.

Reduce the size of the image and try again.