How to fix issues after you use Anti-Theft on Samsung mobile device with MDFPP security certification
Latest update: December 24, 2018
ID: 12704
After the lock and locate, mugshot, alarm and other Anti-Theft commands the common and VPN-certificates can be removed.
The error occurs on Samsung mobile devices with MDFPP security certification, running Android 4.4 or later. MDFPP Common Criteria Certification was received by Samsung Galaxy S5, Samsung Galaxy S6, Samsung Note 4.
Check the presence of MDFPP on your device:
- Open the main screen.
- Go to Applications → Settings → About.
- Look for Security software information.
MDFPP Common Criteria Certification is supported if there you can see version information, e.g.: MDF v2.0 Release 3.
In order to continue, reinstall the certificates.
