Internet access: Administration Server in DMZ

If the Administration Server is located in the DMZ of the organization's network, it has no access to the organization's internal network. Therefore, the following limitations apply:

This only applies to the initial installation of Network Agent. Any further upgrades of Network Agent or the security application installation can, however, be performed by the Administration Server. At the same time, the initial deployment of Network Agents can be performed by other means, for example, through group policies of Microsoft® Active Directory®.

If the above limitations are viewed as critical, they can be removed by using distribution points located on the organization's network:

To ensure a successful sending of notifications to port 15000 UDP on managed devices located on the internal network of the organization, you must cover the entire network with distribution points. In the properties of the distribution points that were assigned, select the Do not disconnect from the Administration Server check box. As a result, the Administration Server will establish a continuous connection to the distribution points while they will be able to send notifications to port 15000 UDP on devices that are on the organization's internal network (it can be an IPv4 or IPv6 network).

See also:

Administration Server in DMZ, managed devices on internet

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