Running an application on a client device

You may have to run an application on the client device, if a Kaspersky support specialist requests it.

You do not have to install the application on that device.

To run an application on the client device:

1. Open the remote diagnostics window of a client device.
2. In the remote diagnostics window that opens, click Remote diagnostics.
3. In the Statuses and logs window that opens, select the Running a remote application section.
4. In the Running a remote application window, in the Application files section, do one of the following, according to what a Kaspersky specialist asks you to do:
   • Select a ZIP archive containing the application that you want to run on the client device by clicking the Browse button.
   • Specify a command-line application and its arguments, if necessary.
5. Follow the instructions of the specialist.

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