Transmitting encryption keys between Administration Servers

If the data encryption feature is enabled on a managed device, the encryption key is stored on the Administration Server. The encryption key is used to access encrypted data and to manage the encryption policy.

The encryption key must be transmitted to another Administration Server in the following cases:

You can transmit encryption keys the following ways:

To enable automatic transmission of encryption keys between Administration Servers within the hierarchy:

  1. In the main menu, click the settings icon () next to the name of the required Administration Server.

    The Administration Server properties window opens.

  2. In the properties window, select the Encryption algorithm section.
  3. Enable the Use hierarchy of Administration Servers to obtain encryption keys option.
  4. Click OK to apply the changes.

The encryption keys will be transmitted to primary Administration Servers (if any) at the next synchronization (the heartbeat). This Administration Server will also provide, upon request, an encryption key from its repository to a secondary Administration Server.

To transmit encryption keys between Administration Servers manually:

  1. In the main menu, click the settings icon () next to the name of the Administration Server from which you want to export encryption keys.

    The Administration Server properties window opens.

  2. In the properties window, select the Encryption algorithm section.
  3. Click the Export encryption keys from Administration Server.

    Make sure that a user that exports encryption keys from the Server is granted the Read access right to the Encryption key management feature.

  4. In the Export encryption keys window:
    • Click the Browse button, and then specify where to save the file.
    • Specify a password to protect the file from unauthorized access.

      Remember the password. A lost password cannot be retrieved. If the password is lost, you have to repeat the export procedure. Therefore, make a note of the password and keep it handy.

  5. Transmit the file to another Administration Server, for example, through a shared folder or removable drive.
  6. Click the settings icon () next to the name of the Administration Server to which you want to import the encryption keys.

    The Administration Server properties window opens.

  7. In the properties window, select the Encryption algorithm section.
  8. Click Import encryption keys to Administration Server.

    Make sure that a user that imports encryption keys to the Server is granted the Write access right to the Encryption key management feature.

  9. In the Import encryption keys window:
    • Click the Browse button, and then select the file containing encryption keys.
    • Specify the password.
  10. Click OK.

The encryption keys are transmitted to the target Administration Server.

Automatic transmission of encryption keys between Administration Servers does not work when the secondary Administration Server is in the demilitarized zone (DMZ). Use the manual method instead.

Page top