If you have a new activation code, you can add it to the application to be used as a backup code. When the current license expires, the application is activated automatically with the new activation code. This way, you can ensure uninterrupted protection for your device.
There are cases when you cannot add a new activation code.
To add a new activation code:
The new activation code is displayed in the License details window.
If you enter a new activation code that was issued for multiple devices, you must follow the steps to apply the new code on all devices where you want to renew the license automatically.
An attempt to activate and fully verify the new code will be made when the current license expires, or if the current license is removed from the device. The application verifies the expiration date of the new activation code, the maximum number of devices that the license can be used on, as well as the compatibility of the license with the installed version of the application. During the activation of a new activation code, a connection to the Kaspersky Small Office Security Management Console account may be required.
If the new activation code that you are adding has already been applied on this device or on another device, the activation date for the purpose of renewing the license using the new code is the date on which the application was activated with this code for the first time. To renew the license, add a new activation code that has an expiration date later than the expiration date of the license currently used by the application.
If the application did not automatically activate with a new activation code, you can activate it manually by clicking the Try again button. If the current license is blocked, you can activate the new activation code by clicking Activate now.
It can take up to 24 hours after purchase before the correct license status is displayed.
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