Activating and deactivating tenants

Tenants registered in the Integration Server database may have the Active or Inactive status. By default, the tenant status is Inactive.

For the complete tenant type, the status determines the protection status of the tenant virtual machines:

To start protecting virtual machines for a complete tenant type, you must activate the tenant. If you want to suspend provision of protection services to a complete tenant type, you can deactivate the tenant. As a result, protection of all tenant virtual machines is disabled.

After the tenant is deactivated, events from the Light Agents installed on the tenant virtual machines are logged to the Kaspersky Security Center Administration Server. An event that there are no SVMs available for connection is logged once, and the events that it is not impossible to complete the update task on the protected virtual machine are logged every 2 hours.

To avoid unauthorized application usage, after the tenant deactivation it is recommended to block network connections from the deactivated tenant’s subnet to the following TCP ports of the SVM subnet: 80, 9876, 9877, 11111, 11112.

For a simple tenant type, the tenant status does not affect the virtual machine protection status.

The tenant activation and deactivation procedures are automated by means of the Integration Server REST API.

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