Македонски
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Стандардна политика за поддршка на Kaspersky Lab (ажурирано на 3-ти август 2018 година)

 
 
 
 

1. Вовед

 
 
 
 

2. Дефиниции

 
 
 
 

3. Стандардна понуда за поддршка

 
 
 
 

4. Проширена техничка поддршка

 
 
 
 

5. Часови и јазици на поддршката

 
 
 
 

6. Управување со инциденти

 
 
 
 

7. Канали за поддршка

 
 
 
 

8. Форум на Kaspersky Lab

 
 
 
 

9. Животен циклус на поддршката за апликацијата

 
 
 
 

10. Одговорност на Kaspersky Lab

 
 
 
 

11. Одговорност на Корисникот

 

 
 

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