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Стандардна политика за поддршка на Kaspersky Lab (ажурирано на 1 февруари, 2019 година)


1. Вовед


2. Дефиниции


3. Стандардна понуда за поддршка


4. Проширена техничка поддршка


5. Часови и јазици на поддршката


6. Управување со инциденти


7. Канали за поддршка


8. Форум на Kaspersky Lab


9. Животен циклус на поддршката за апликацијата


10. Одговорност на Kaspersky Lab


11. Одговорност на Корисникот



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