How to get KSN trace files for Kaspersky Security Center

 

Kaspersky Security Center 10

 
 
 

How to get KSN trace files for Kaspersky Security Center

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Latest update: 2019 Oct 04 ID: 10566
 
 
 
 

This article concerns Kaspersky Security Center 10: 

  • Service Pack 3 (version 10.5.1781.0)
  • Service Pack 2 Maintenance Release 1 (version 10.4.343.0)
 
 
 
 

To get trace files of Kaspersky Security Network (KSN):

  1. Make sure using KSN is allowed in the Administration Server properties.

KSC10_10566_01

  1. Enable tracing with level 5.
  2. Go to Control PanelSystem and SecurityAdministrative ToolsServices.
  3. Right-click Kaspersky Security Network proxy server and select Restart.

KSC10_10566_02

  1. Reproduce the issue.
  2. Disable tracing.

Trace files are written to the $ksnproxy-1093.log and $ksnproxy-1093-eka.log files in the Kaspersky Security Center folder.

 
 
 
 
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