Web pages are displayed incorrectly or fail to load after Kaspersky Small Office Security 3 for Personal Computer installation

 

Kaspersky Small Office Security 3.0 (PC)

 
 
 

Web pages are displayed incorrectly or fail to load after Kaspersky Small Office Security 3 for Personal Computer installation

Back to "Troubleshooting"
2014 Jan 22 ID: 10661
 
 
 
 

Having installed Kaspersky Small Office Security 3 for Personal Computer, you may discover that webpages are displayed incorrectly in your browser. If you have encountered the error, the instructions below will help you resolve the issue.

 
 
 
 
 

1. Disable Self-Defense and enable trace collection

 
 
 
 
 

2. Download and run trace_httpanlz

 
 
 
 
 

3. Restart the application

 
 
 
 
 

4. Export the application's settings file

 
 
 
 
 

5. Reproduce the problem and make a screenshot

 
 
 
 
 

6. Archive the files

 
 
 
 
 

7. Run trace_httpanlzOFF

 
 
 
 
 

8. Disable trace collection and enable Self-Defense

 
 
 
 
 

9. Send a request to the Technical Support

 
 
 
 
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