How to diagnose update issues in Kaspersky Internet Security 2015

 

Kaspersky Internet Security 2015

 
 
 

How to diagnose update issues in Kaspersky Internet Security 2015

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2015 Nov 10 ID: 10969
 
 
 
 

If any problems occur during the update of Kaspersky Internet Security 2015, follow the recommendations below.

 
 
 
 
 

1. Check the system date & time

 
 
 
 
 

2. Check if you have an Internet connection

 
 
 
 
 

3. Configure Firewall

 
 
 
 
 

4. Check if you have any third-party antivirus software installed on your computer

 
 
 
 
 

5. Make sure your computer is not infected

 
 
 
 
 

6. Reinstall the product

 
 
 
 
 

7. Contact Kaspersky Lab Technical Support

 
 
 
 
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