How to diagnose update issues in Kaspersky Anti-Virus 2015

 

Kaspersky Anti-Virus 2015

 
 
 

How to diagnose update issues in Kaspersky Anti-Virus 2015

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2015 Nov 10 ID: 10970
 
 
 
 

If you encounter any problems when updating Kaspersky Anti-Virus 2015, follow the instructions below.

 
 
 
 
 

1. Check the system date settings

 
 
 
 
 

2. Check the Internet connection

 
 
 
 
 

3. Remove the Firewall

 
 
 
 
 

4. Make sure you have no third-party antivirus software installed on your computer

 
 
 
 
 

5. Make sure your computer is not infected

 
 
 
 
 

6. Reinstall the product

 
 
 
 
 

7. Contact Kaspersky Lab Technical Support

 
 
 
 
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