Support Tools in Kaspersky Internet Security 2016

 

Kaspersky Internet Security 2016

 
 
 

Support Tools in Kaspersky Internet Security 2016

Back to "Troubleshooting"
2018 Jan 23 ID: 12074
 
 
 
 
To resolve some of the problems with Kaspersky Internet Security 2016 that you may encounter, Kaspersky Lab Technical Support may require trace files of the application's components.
 
We DO NOT RECOMMEND you to perform the actions described below unless they are required and guided by a Technical Support engineer. If enabled accidentally, trace collection may account for disk space shortage.
 
 
 
 
 

How to collect trace files through the user interface

 
 
 
 
 

How to locate trace files

 
 
 
 
 

How to run an AVZ script

 
 
 
 
 

How to collect information about your software

 
 
 
 
 

How to upload trace files to Kaspersky Lab server

 
 
 
 
 

How to collect traces through registry

 
 
 
 
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