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Kaspersky Security 10 for Mobile

How to fix issues after you use Anti-Theft on Samsung mobile device with MDFPP security certification

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2018 Dec 24 ID: 12704

After the lock and locate, mugshot, alarm and other Anti-Theft commands the common and VPN-certificates can be removed.

The error occurs on Samsung mobile devices with MDFPP security certification, running Android 4.4 or later. MDFPP Common Criteria Certification was received by Samsung Galaxy S5, Samsung Galaxy S6, Samsung Note 4.

Check the presence of MDFPP on your device:

Open the main screen.
Go to Applications → Settings → About.
Look for Security software information.

MDFPP Common Criteria Certification is supported if there you can see version information, e.g.: MDF v2.0 Release 3.
In order to continue, reinstall the certificates.

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Kaspersky Security 10 for Mobile

Status: Full Support

Database Update	Yes
Support	Yes
Error fix	Yes

Latest Version:

10.8.3.55

Commercial Release date:

30 January 2013

Latest version release date:

05 June 2020

What is this status?

Database Update
Release of antivirus database updates (required to protect your computer/server/mobile device)
Support
Providing technical support over phone / web
Error fix
Release of patches for the application (addressing detected bugs)

Documentation

Online Help
Implementation Guide
Instructions on activation using the licutil utility

License agreement

License Agreement

Download

Additional Downloads

Package for Security Center: sc_package_en_ru_pl_de_fr_es_es-MX_it_pt-BR_zh-CN_zh-TW.exe [30.87 MB] Copy MD5 to clipboard

Activation utility: licutil.exe [0.54 MB] Copy MD5 to clipboard

Packages for remote management

Kaspersky Device Management for iOS administration plug-in: klmdminst.exe [22.00 MB] Copy MD5 to clipboard

Kaspersky Endpoint Security for Android administration plug-in: klcfginst.exe [42.32 MB] Copy MD5 to clipboard

Kaspersky Security 10 for Mobile

Version 10.8.3.55: Hardware and software requirements

Kaspersky Security 10 for Mobile Update 12. Release date — June 6, 2020.

Supported operating systems

Android 4.2-10.0
iOS 10.0-13.0
iPadOS

Minimal requirements for remote administration systems

Kaspersky Security Center 10 SP3
Kaspersky Endpoint Security Cloud 9.0
VMWare Workspace ONE UEM 1905
MobileIron 10.1
IBM Maas360 10.74
SOTI MobiControl 14.4
Microsoft Intune 1908

Version 10.8.3.48: Hardware and software requirements

Kaspersky Security 10 for Mobile Update 11. Release date — April 24, 2020.

Supported operating systems

Android 4.2-10.0
iOS 10.0-13.0
iPadOS

Minimal requirements for remote administration systems

Kaspersky Security Center 10 SP3
Kaspersky Endpoint Security Cloud 9.0
VMWare Workspace ONE UEM 1905
MobileIron 10.1
IBM Maas360 10.74
SOTI MobiControl 14.4
Microsoft Intune 1908

Version 10.8.3.44: Hardware and software requirements

Kaspersky Security 10 for Mobile Update 10. The release date is April 7, 2020.

Supported operating systems

Android 4.2-10.0
iOS 10.0-13.0
iPadOS

Minimal requirements for remote administration systems

Kaspersky Security Center 10 SP3
Kaspersky Endpoint Security Cloud 9.0
VMWare Workspace ONE UEM 1905
MobileIron 10.1
IBM Maas360 10.74
SOTI MobiControl 14.4
Microsoft Intune 1908

Version 10.8.3.42: Hardware and software requirements

Kaspersky Security 10 for Mobile Update 9. Release date — February 7, 2020.

Supported operating systems

Android 4.2-10.0
iOS 10.0-13.0
iPadOS

Minimal requirements for remote administration systems

Kaspersky Security Center 10 SP3
Kaspersky Endpoint Security Cloud 9.0
VMWare Workspace ONE UEM 1905
MobileIron 10.1
IBM Maas360 10.74
SOTI MobiControl 14.4
Microsoft Intune 1908

Version 10.8.3.23: Hardware and software requirements

Kaspersky Security 10 for Mobile Service Pack 4 Maintenance Release 3 Update 2. Release date is December 10, 2019.

Supported operating systems

Android 4.2-10.0
iOS 10.0-13.0
iPadOS

Minimal requirements for remote administration systems

Kaspersky Security Center 10 SP3
Kaspersky Endpoint Security Cloud 9.0
VMWare Workspace ONE UEM 1905
MobileIron 10.1
IBM Maas360 10.74
SOTI MobiControl 14.4
Microsoft Intune 1908

Version 10.8.3.6: Hardware and software requirements

Kaspersky Security 10 for Mobile Service Pack 4 Maintenance Release 3 Update 1. Release date is November 11, 2019.

Supported operating systems

Android 4.2-10.0
iOS 10.0-13.0
iPadOS

Minimal requirements for remote administration systems

Kaspersky Security Center 10 SP3
Kaspersky Endpoint Security Cloud 9.0
VMWare Workspace ONE UEM 1905
MobileIron 10.1
IBM Maas360 10.74
SOTI MobiControl 14.4
Microsoft Intune 1908

Version 10.8.3.1: Hardware and software requirements

Kaspersky Security 10 for Mobile Service Pack 4 Maintenance Release 3. Release date is October 1, 2019.

Supported operating systems

Android 4.2-10.0
iOS 10.0-13.0

Minimal requirements for remote administration systems

Kaspersky Security Center 10 SP3
Kaspersky Endpoint Security Cloud 9.0
VMWare Workspace ONE UEM 1905
MobileIron 10.1
IBM Maas360 10.74
SOTI MobiControl 14.4

Version 10.8.2.43: Hardware and software requirements

Kaspersky Security 10 for Mobile Service Pack 4 Maintenance Release 2. Release date is September 3, 2019.

Supported operating systems

Android 4.2-10.0
iOS 10.0-12.0

Minimal requirements for remote administration systems

Kaspersky Security Center 10 SP3
Kaspersky Endpoint Security Cloud 9.0
VMWare Workspace ONE UEM 1905
MobileIron 10.1
IBM Maas360 10.74
SOTI MobiControl 14.4

Version 10.8.1.16: Hardware and software requirements

Kaspersky Security 10 for Mobile Service Pack 4 Maintenance Release 1 Update 1 was released on July 8, 2019.

Supported operating systems

Android 4.2 — 4.4.4
Android 5.0 — 5.1.1
Android 6.0 — 6.0.1
Android 7.0 — 7.1.2
Android 8.0 — 8.1
Android 9.0
iOS 10.0 — 10.3.3
iOS 11.0 — 11.4.1
iOS 12.0

Android 4.1 is no longer supported. The application cannot be installed on Android 4.1.

Minimal requirements for remote administration systems

Kaspersky Security Center 10 SP3 and later
Kaspersky Endpoint Security Cloud 6.0 and later
VMWare AirWatch 9.3 and later
MobileIron 10.0 and later
IBM Maas360 10.68 and later
SOTI MobiControl 14.1.4 (1693) and later

Version 10.8.0.81: Hardware and software requirements

Kaspersky Security 10 for Mobile Service Pack 4 Update 2. Release date: September 6, 2018.

Supported operating systems

Android 4.2–4.4.4
Android 5.0–5.1.1
Android 6.0–6.0.1
Android 7.0–7.1.2
Android 8.0–8.1
Android 9.0
iOS 9.0–9.3.5
iOS 10.0–10.3.3
iOS 11.0–11.4.1

The Android 4.1 operating system is no longer supported. The app cannot be installed on Android 4.1.

Minimum requirements for the remote administration system:

Kaspersky Security Center 10 SP3 and later
Kaspersky Endpoint Security Cloud 6.0 and later
VMWare AirWatch 9.3 and later
MobileIron 10.0 and later
IBM Maas360 10.68 and later
SOTI MobiControl 14.1.4 (1693) and later

Version 10.7.0.97: Hardware and software requirements

Kaspersky Security 10 for Mobile Service Pack 3. The release date is October 17, 2017.

Supported operating systems

Android 4.1 — 4.4.4
Android 5.0 — 5.1.1
Android 6.0 — 6.0.1
Android 7.0 — 7.1.2
Android 8.0
iOS 9.0 — 9.3.5
iOS 10.0 — 10.3.3
iOS 11.0
Windows Phone 8.1
Windows 10 Mobile

Minimum requirements for the remote administration system

Kaspersky Security Center 10 SP2 MR1 and later
Kaspersky Endpoint Security Cloud 3.0 and later

Version 10.6.2.1110: Hardware and software requirements

Kaspersky Security 10 for Mobile Service Pack 2 Maintenance Release 2. The release date is June 23, 2017.

Supported operating systems

Android 4.1 — 4.4.4
Android 5.0 — 5.1.1
Android 6.0 — 6.0.1
Android 7.0 — 7.1.1
iOS 9.0 — 9.3.5
iOS 10.0 — 10.3
Windows Phone 8.1
Windows 10 Mobile

Android 4.0 — 4.0.4 are not supported.

Minimum requirements for the remote administration system

Kaspersky Security Center 10 SP2 MR1 and later
Kaspersky Endpoint Security Cloud 2.0 and later

Version 10.6.0.0: Hardware and software requirements

Kaspersky Security 10 for Mobile Service Pack 2. The release date is August 3, 2016.

Supported operating systems

Android 4.0 — 4.4.4
Android 5.0 — 5.1.1
Android 6.0 — 6.0.1
Android 7.0 (Developer Preview 4)
iOS 8.0 — 8.4.1
iOS 9.0 — 9.3
Windows Phone 8.1
Windows 10 Mobile

Minimum requirements for the remote administration system

Kaspersky Security Center 10 SP2 and later

Version 10.5.113.0: Hardware and software requirements

Kaspersky Security 10 for Mobile Service Pack 1 Maintenance Release 3. The release date is March 6, 2016.

Supported operating systems

Android 4.0 — 4.4.4
Android 5.0 — 5.1.1
Android 6.0
iOS 7.0 — 7.1.2
iOS 8.0 — 8.4.1
iOS 9.0
Windows Phone 8.1
Windows 10 Mobile

Minimum requirements for the remote administration system

Kaspersky Security Center 10 SP1 and later

Kaspersky Security 10 for Mobile

How to fix issues after you use Anti-Theft on Samsung mobile device with MDFPP security certification

Kaspersky Security 10 for Mobile

Status: Full Support

Database Update

Support

Error fix

Documentation

License agreement

Download

Additional Downloads

Packages for remote management

Kaspersky Security 10 for Mobile

Version 10.8.3.55: Hardware and software requirements

Supported operating systems

Minimal requirements for remote administration systems

Version 10.8.3.48: Hardware and software requirements

Supported operating systems

Minimal requirements for remote administration systems

Version 10.8.3.44: Hardware and software requirements

Supported operating systems

Minimal requirements for remote administration systems

Version 10.8.3.42: Hardware and software requirements

Supported operating systems

Minimal requirements for remote administration systems

Version 10.8.3.23: Hardware and software requirements

Supported operating systems

Minimal requirements for remote administration systems

Version 10.8.3.6: Hardware and software requirements

Supported operating systems

Minimal requirements for remote administration systems

Version 10.8.3.1: Hardware and software requirements

Supported operating systems

Minimal requirements for remote administration systems

Version 10.8.2.43: Hardware and software requirements

Supported operating systems

Minimal requirements for remote administration systems

Version 10.8.1.16: Hardware and software requirements

Supported operating systems

Minimal requirements for remote administration systems

Version 10.8.0.81: Hardware and software requirements

Supported operating systems

Minimum requirements for the remote administration system:

Version 10.7.0.97: Hardware and software requirements

Supported operating systems

Minimum requirements for the remote administration system

Version 10.6.2.1110: Hardware and software requirements

Supported operating systems

Minimum requirements for the remote administration system

Version 10.6.0.0: Hardware and software requirements

Supported operating systems

Minimum requirements for the remote administration system

Version 10.5.113.0: Hardware and software requirements

Supported operating systems

Minimum requirements for the remote administration system

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