Support Tools in Kaspersky Total Security 2017

 

Kaspersky Total Security 2017

 
 
 

Support Tools in Kaspersky Total Security 2017

Back to "Troubleshooting"
2016 Aug 18 ID: 13106
 
 
 
 
To fix some of the problems with Kaspersky Total Security 2017 that you may encounter, Kaspersky Lab Technical Support may require trace files of the application's components.
 
We do not recommend that you perform the actions described below unless they are required and guided by a Technical Support engineer. If enabled accidentally, trace collection may account for disk space shortage.
 
 
 
 
 
 

How to get trace files

 
 
 
 
 

How to locate trace files

 
 
 
 
 

How to run an AVZ script

 
 
 
 
 

How to collect information about your software

 
 
 
 
 

How to upload trace files to Kaspersky Lab server

 
 
 
 
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