What to do if Kaspersky Security Cloud for Mac functions incorrectly

 

Kaspersky Security Cloud for Mac

 
 
 

What to do if Kaspersky Security Cloud for Mac functions incorrectly

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2017 Nov 15 ID: 13565
 
 
 
 
This article refers to Kaspersky Security Cloud — Family and Kaspersky Security Cloud — Personal.
 
 
 
 

If Kaspersky Security Cloud for Mac functions incorrectly:

  • Restart the application.
  • If the issue persists, try rebooting your Mac.
  • If this doesn’t help, reinstall Kaspersky Security Cloud for Mac.

If the issue persists after reinstallation, collect trace files and send them to Technical Support.

 
 
 
 
 

How to restart the application

 
 
 
 
 

How to reinstall Kaspersky Security Cloud

 
 
 
 
 

How to get trace files

 
 
 
 
 

How to submit the traces to Technical Support

 
 
 
 
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