Update requires an active license and connection to the internet.
By default, the database update starts as soon as you install the application and apply the license. Since then, the databases will be updated with optimal intervals. During virus outbreaks, updates are released and downloaded more often.
You can also start an update manually or set a custom update schedule.
To update databases of Kaspersky Security Cloud, use one of the following mays:
The following files are downloaded and installed on your computer during updates:
Hover the mouse pointer over the Kaspersky Security Cloud icon in the Desktop notification area. If the application icon is hidden from the notification area, click the Show hidden icons arrow.
In the pop-up window, you will see the databases release date.
If you experience problems with database update,try looking up your issue in the Update errors section.
If the issue persists or if your issue is not described, submit a request to Kaspersky Lab technical support via the My Kaspersky portal. Please include a detailed description of the issue.
For information on how to use My Kaspersky, see the Online Help page.
Where to buy an activation code for a Kaspersky Lab product
Release of antivirus database updates (required to protect your computer/server/mobile device)
Providing technical support over phone / web
Release of patches for the application (addressing detected bugs)
Please let us know what you think about the site design, improvements we could add and any errors we need to eliminate
Thank you for submitting your feedback. We will review your feedback shortly.
Your feedback will be used for content improvement purposes only. If you need assistance, please contact technical support.
Your suggestions will help improve this article.
