How to generate trace files of Kaspersky Endpoint Security 11 for Windows using registry keys

 

Kaspersky Endpoint Security 11 for Windows

 
 
 

How to generate trace files of Kaspersky Endpoint Security 11 for Windows using registry keys

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Latest update: November 30, 2020 ID: 14458
 
 
 
 
This article concerns:
  • Kaspersky Endpoint Security 11.5.0 for Windows (version 11.5.0.590)
  • Kaspersky Endpoint Security 11.4.0 for Windows (version 11.4.0.233)
  • Kaspersky Endpoint Security 11.3.0 for Windows (version 11.3.0.773)
  • Kaspersky Endpoint Security 11.2.0 for Windows (version 11.2.0.2254)
  • Kaspersky Endpoint Security 11.1.1 for Windows (version 11.1.1.126)
  • Kaspersky Endpoint Security 11.1.0 for Windows (version 11.1.0.15919)
  • Kaspersky Endpoint Security 11.0.1 for Windows (version 11.0.1.90)
  • Kaspersky Endpoint Security 11.0.0 for Windows (version 11.0.0.6499)
 
 
 
 

When creating the request to technical support, you should attach the trace file. Trace files are used by Technical Support for diagnostic purposes. They have all steps of application commands execution written to the file and helps detect the step on which the problem occurs.  

This article explains how to collect trace files through registry. The detailed process of collecting traces through the application interface is described in the this Online Help article.

 
 
 
 
 

How to generate a trace file using registry keys

 
 
 
 
 

How to generate a trace file of required level using registry keys

 
 
 
 
 

How to change the target folder to save a trace file using registry keys

 
 
 
 
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