How to upgrade to Kaspersky Small Office Security 6 from earlier versions
The following abbreviations are used in this article:
- KSOS 6 — Kaspersky Small Office Security 6
- KSOS 5 — Kaspersky Small Office Security 5
- KSOS 4 — Kaspersky Small Office Security 4
- KSOS 3 — Kaspersky Small Office Security 3
- KSOS 2 — Kaspersky Small Office Security 2
- KSOS — Kaspersky Small Office Security
How to switch from KSOS 4 or KSOS 5 to KSOS 6
To switch from KSOS 4 or KSOS 5 to KSOS 6, download the installation file from the Kaspersky website and install KSOS 6. See this article for instructions.
If you still have an active license for KSOS 4 or KSOS 5, you will not need a new one for KSOS 6. KSOS 6 will be activated automatically with the same license term as it was in KSOS 4 or 5. After upgrading to the new version you will be able to renew the license at a discount when necessary. See this article for instructions.
How to switch from KSOS, KSOS 2 or KSOS 3 to KSOS 6
To switch from KSOS, KSOS 2 or KSOS 3 to KSOS 6:
- Make sure you have an activation code for your application. See this article for more information about the activation code.
- If you don’t have an activation code from your current license, restore it through Kaspersky technical support:
- In the bottom-right corner of the main window of Kaspersky Small Office Security, click License. To learn how to open the main application window, see this article.
- Take a screenshot of your license information window. See this article for instructions.
- Send a request to restore your activation code through the Kaspersky Small Office Security Management Console. Attach the screenshot to your request. For instructions on how to use the Kaspersky Small Office Security Management Console, see the Online Help page.
- Download the installer for KSOS 6 from the Kaspersky website.
- Remove KSOS, KSOS 2 or KSOS 3. In the Saving objects window, select the License information checkbox. See this article for instructions.
- Restart the device.
- Install KSOS 6. See this article for instructions.
- If the application did not apply the activation code automatically, activate it manually. See this article for instructions.
The application will be upgraded to KSOS 6.
In case you have problems installing the products
If you experience any difficulties upgrading to the new version of Kaspersky Small Office Security, submit a request to Kaspersky Customer Service by choosing the topic of your request.