If Kaspersky Security Cloud does not start or the main application window does not open, then there is an issue with the application and your computer defense is off or working incorrectly. It is important to resolve this issue in order to ensure that your PC does not become infected by malware. If you are unable to do so by other means, try reinstalling the application.
The application will be reinstalled.
If you experience any difficulties removing, installing, or activating the application, submit a request to Kaspersky Lab technical support via My Kaspersky. Please describe the issue in detail. In your request, please provide the following:
For instructions on how to use My Kaspersky, see the Online Help page.
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Release of antivirus database updates (required to protect your computer/server/mobile device)
Providing technical support over phone / web
Release of patches for the application (addressing detected bugs)
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