Error 1714 when installing Kaspersky Endpoint Security 10 for Windows

 

Kaspersky Endpoint Security 10 for Windows (for workstations and file servers)

 
 
 

Error 1714 when installing Kaspersky Endpoint Security 10 for Windows

Back to "Troubleshooting"
2019 Feb 14 ID: 14976
 
 
 
 
This article applies to all versions of Kaspersky Endpoint Security 10 for Windows.
 
 
 
 

After removing the application and installing the new version, you may get an error with the text “Error 1714. The older version of Kaspersky Endpoint Security cannot be removed.”

Reason

The Display program interface setting is disabled in the Kaspersky Endpoint Security 10 for Windows policy.

Solution

Before removing the application:

  1. Open Kaspersky Security Center 10.
  2. Go to Policies and open the properties of the Kaspersky Endpoint Security 10 for Windows policy.
  3. Go to Advanced SettingsInterface.
  4. Select the Display program interface checkbox.
  5. Click OK.

Configuring the Kaspersky Endpoint Security 10 for Windows policy in Kaspersky Security Center 10

  1. Make sure that the policy has been applied on the managed device.

The application interface will be displayed on the managed device.

 
 
 
 
Was this information helpful?
Yes No
Thank you
 

 
 

How can we improve this article?

Your feedback will be used for content improvement purposes only. If you need assistance, please contact technical support.

Submit Submit

Thank you for your feedback!

Your suggestions will help improve this article.

OK