Kaspersky technical support specialists might request reports on the activity of the application’s components. These are called trace files.
The application saves trace files with unique names, in the LOG format: [Shortened application name]_[Application version]_[Date of creation]_[Time of creation]_[Random characters]_[Tracing type]_[Encryption type].
For example: KSOS.20.0.14.1085а_05.29_11.39_3216.SRV.log
To locate trace files:
The report with trace files will be sent.
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