Kaspersky Security Cloud 20

1. In the main window of Kaspersky Security Cloud, click More Tools.

• To learn how to open the main application window, see this article.

2. Proceed to Clean and optimize section and select PC Cleaner.

3. Click Run.

• The scan process will start.

4. The window will show a link to lists of applications or browser extensions to remove, should Kaspersky Security Cloud find any. Click the link with the scan results.

5. Select an action:
   • To remove the application or browser extension from your computer, click Remove in the line containing the object. Kaspersky Security Cloud will start the removal process. Follow the detailed instructions of the Wizard.
   • To leave the application or browser extension and exclude the object from analysis, click Hide in the line containing the object. The object will be added to the exclusion list.

The analysis will be finished. All found applications and browser extensions will be removed or added to the exclusion list.

1. In the main window of Kaspersky Security Cloud, click .

• To learn how to open the main application window, see this article.

2. Proceed to Protection section and select Application Manager.

3. Select the Analyze installed applications and browser extensions checkbox.
4. Click Select categories of objects.

5. Select categories of applications and browser extensions to analyze.
6. Click Save and close the window.

7. Click Configure schedule.

8. Set the schedule for running the scan and the scan settings.
9. Click Save.

Installed applications and browser extensions will now be analyzed according to the parameters you have set.

If you want to add an application or extension to the list of exclusions and leave it on the computer, click Ignore in the list of detected objects in the analysis results.

If Kaspersky Security Cloud did not find the application that annoys you or causes problems, report it to Kaspersky for additional analysis:

1. In the main window of Kaspersky Security Cloud, click More Tools.

• To learn how to open the main application window, see this article.

2. Proceed to Clean and optimize section and select PC Cleaner.

3. Click Report annoying application.

• The mouse pointer will change into a reticle.

4. Bring the reticle on the window of the application that you want to report and click on it.

• The required data will be collected.

5. Click Send.

6. Select the I have read the Statement regarding data processing and agree to send the data checkbox in the opened window and then click Confirm and send.

Data on the application will be sent to Kaspersky for additional analysis.

In case an error occurs when using Kaspersky Security Cloud PC Cleaner, complete the following steps:

1. Restart your computer.
2. Log in under the administrator account.
3. Check if the application you are trying to delete is running. If it is running, stop it.
4. Delete the application using the regular Windows tools. For information on how to delete an application in Windows 10, see this Microsoft support article.

If the error persists, send a request to the application vendor’s technical support service, or to Microsoft.