How to get a Spindump file in macOS


Kaspersky Endpoint Security 11 for Mac


How to get a Spindump file in macOS

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Latest update: October 07, 2019 ID: 15226

The article concerns:

  • Kaspersky Endpoint Security 11 for Mac (version
  • Kaspersky Endpoint Security 10 for Mac Service Pack 2 Maintenance Release 1 (version

In case of issues with the Kaspersky application, technical support may ask you to send a Spindump file. This can help identify the problem if the application stops responding, crashes, or is not running well.

  1.  Go to Applications → Utilities and open Activity Monitor

Opening Activity Monitor on macOS

  1. Find the kav process in the list.  
  2. Open the settings menu and click Run Spindump.

Starting Spindump

  1. Click Save to create the file.

Saving Spindump to a file

The Spindump file will be created.

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