Kaspersky technical support engineers might request reports on the activity of the application’s components. These are called trace files.
We do not recommended following the instructions in this article without first consulting with a technical support specialist. If enabled accidentally, trace collection may account for disk space shortage.
Trace files have been created.
The application saves trace files with unique names, in the LOG format: [Shortened application name].[Application version]_[Date of creation]_[Time of creation]_[Random characters].[Tracing type].[Encryption type].
Example: KAV.21.2.16.590_11.05_10.43_1168.SRV.log
To locate trace files:
The Traces folder containing the trace files will open:
Trace files are stored on your computer for seven days after disabling the tracing. Then they are permanently deleted.
Statement regarding data processing when contacting technical support ("Technical Support Statement")
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