This article concerns:
Follow the instructions below under a privileged user account.
To collect traces for troubleshooting Kaspersky Endpoint Security for Linux:
To find the created trace file, use the following path: /tmp/*-collect.tar.gz
If the kesl-supervisor service fails to start, collect traces of the process:
To find the created trace file, use the following path: /opt/kaspersky/klnagent64/sbin/$klnagent-1103.log
To disable Network Agent tracing, run the following commands:
Tracing will be stopped.
Release of antivirus database updates (required to protect your computer/server/mobile device)
Providing technical support over phone / web
Release of patches for the application (addressing detected bugs)
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