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Kaspersky Endpoint Security 11 for Linux

How to collect traces for troubleshooting Kaspersky Endpoint Security for Linux

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Latest update: August 10, 2020 ID: 15598

This article concerns:

Kaspersky Endpoint Security 11 for Linux
Kaspersky Endpoint Security 10 for Linux

How to collect traces for Kaspersky Endpoint Security for Linux

To collect traces for troubleshooting Kaspersky Endpoint Security for Linux:

Create a log/kaspersky folder or delete its contents if it already exists.

rm -rf /var/log/kaspersky//.log

Enable detailed trace logging.

kesl-control --set-app-settings TraceLevel=Detailed

Restart Kaspersky Endpoint Security for Linux.

systemctl restart kesl-supervisor.service

The systemctl command is not available in some operating systems. In this case, use one of the following commands instead:

service kesl-supervisor restart;
/etc/init.d/kesl restart;

For more information, see Online Help.

Reproduce the issue.
Disable detailed trace logging.

kesl-control --set-app-settings TraceLevel=NotDetailed

Run the collect.sh script. Download and run it automatically using the command:

curl -o collect.sh -J -L https://kas.pr/collect.sh && bash ./collect.sh

To find the created trace file, use the following path: /tmp/*-collect.tar.gz

How to collect traces of the kesl-supervisor service startup

If the kesl-supervisor service fails to start, collect traces of the process:

Create a log/kaspersky folder or delete its contents if it already exists.

rm -rf /var/log/kaspersky//.log

Open the file /var/opt/kaspersky/kesl/private/storage/appSettings.xml for editing.
Change the TraceLevel value from None to Detailed.
Reproduce the issue.
Open the file /var/opt/kaspersky/kesl/private/storage/appSettings.xml for editing.
Change the TraceLevel value from Detailed to None.
Run the collect.sh script. Download and run it automatically using the command:

curl -o collect.sh -J -L https://kas.pr/collect.sh && bash ./collect.sh

To find the created trace file, use the following path: /tmp/*-collect.tar.gz

How to collect trace files for Network Agent

mkdir -p /etc/opt/kaspersky/klnagent/1103/1.0.0.0/Debug
echo -n 4 > /etc/opt/kaspersky/klnagent/1103/1.0.0.0/Debug/TraceLevel
/etc/init.d/klnagent64 restart

To find the created trace file, use the following path: /opt/kaspersky/klnagent64/sbin/$klnagent-1103.log

To disable Network Agent tracing, run the following commands:

rm -rf /etc/opt/kaspersky/klnagent/1103/1.0.0.0/Debug
/etc/init.d/klnagent64 restart

Tracing will be stopped.

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Kaspersky Endpoint Security 11 for Linux

Status: Full Support

Database Update	Yes
Support	Yes
Error fix	Yes

Latest Version:

11.1.0.3013

Commercial Release date:

16 January 2020

Latest version release date:

13 April 2020

What is this status?

Database Update
Release of antivirus database updates (required to protect your computer/server/mobile device)
Support
Providing technical support over phone / web
Error fix
Release of patches for the application (addressing detected bugs)

Documentation

Online Help

License agreement

License Agreement

Download

Installer:
  DEB (x64): kesl_11.1.0-3013_amd64.deb [56.71 MB] Copy MD5 to clipboard
  DEB (x64): kesl-astra_11.1.0-3013_amd64.deb [56.67 MB]
  DEB (x86): kesl_11.1.0-3013_i386.deb [58.85 MB]
  RPM (x64): kesl-11.1.0-3013.x86_64.rpm [93.47 MB]
  RPM (x86): kesl-11.1.0-3013.i386.rpm [97.40 MB]

Network Agent:
  DEB (x64): klnagent64_11.0.0-38_amd64.deb [7.64 MB] Copy MD5 to clipboard
  DEB (x64): klnagent64-astra_11.0.0-38_amd64.deb [7.64 MB]
  DEB (x86): klnagent_11.0.1-19_i386.deb [8.27 MB]
  RPM (x64): klnagent64-11.0.0-38.x86_64.rpm [10.53 MB]
  RPM (x86): klnagent-11.0.1-19.i386.rpm [11.33 MB]

Additional Downloads

Files for remote installation of Endpoint Security 11 for Linux via Kaspersky Security Center:
  kesl-11.1.0.3013.zip [0.47 MB] Скопировать MD5 в буфер обмена
  kesl-astra-11.1.0.3013.zip [0.47 MB] Copy MD5 to clipboard

Files for installing Network Agent for Linux (DEB x32) through Kaspersky Security Center:
  klnagent_11.0.1-19_i386.deb.tgz [0.004 MB]

Files for installing Network Agent for Linux (RPM x32) through Kaspersky Security Center:
  klnagent-11.0.1-19.i386.rpm.tgz [0.004 MB] Copy MD5 to clipboard

Files for installing Network Agent for Linux (DEB x64) through Kaspersky Security Center:
  klnagent-amd64-deb.tgz [0.004 MB]
  klnagent-astra-amd64-deb.tgz [0.004 MB]

Files for installing Network Agent for Linux (RPM x64) through Kaspersky Security Center:
  klnagent-x86_64-rpm.tgz [0.004 MB] Copy MD5 to clipboard

Packages for remote management

Application management plug-in: klcfginst.msi [11.34 MB] Copy MD5 to clipboard

Web Console plug-in: kes_linux_11_1_local_11.1.0.111.zip [0.33 МБ] Copy MD5 to clipboard

Kaspersky Endpoint Security 11 for Linux

How to collect traces for troubleshooting Kaspersky Endpoint Security for Linux

How to collect traces for Kaspersky Endpoint Security for Linux

How to collect traces of the kesl-supervisor service startup

How to collect trace files for Network Agent

Kaspersky Endpoint Security 11 for Linux