You can upgrade Kaspersky Security for Microsoft Exchange Servers versions 9.4 and 9.5 to version 9.6.
For correct installation of Kaspersky Security 9.6 for Microsoft Exchange Servers in the environment where version 9.2, 9.3 or earlier is installed, first you need to upgrade the application to version 9.5 on at least one server.
After upgrading, the application will be installed correctly if the server meets all system requirements for Kaspersky Security 9.6 for Microsoft Exchange Servers.
If you have encountered problems during installation of Kaspersky Security 9.6 for Microsoft Exchange Servers, send a request to Kaspersky technical support with a detailed description of the issue through Kaspersky CompanyAccount. Before sending a request, read the required information in the Knowledge Base section.
Release of antivirus database updates (required to protect your computer/server/mobile device)
Providing technical support over phone / web
Release of patches for the application (addressing detected bugs)
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