Kaspersky Endpoint Agent 3.9 for Windows (version 3.9.0.1188) fails to activate with the activation code that is automatically distributed from the Administration Server.
During activation with the code, the information is sent to the Activation server for verification. The activation server does not respond to requests from Kaspersky Endpoint Agent version 3.9.0.1188 due to an internal error in the application.
Try one of the following options:
If the issue persists, submit a request to Kaspersky technical support via Kaspersky CompanyAccount. Please include a detailed description of the issue. Before contacting the support, see the guide on creating a request in the knowledge base.
Release of antivirus database updates (required to protect your computer/server/mobile device)
Providing technical support over phone / web
Release of patches for the application (addressing detected bugs)
Please let us know what you think about the site design, improvements we could add and any errors we need to eliminate
Thank you for submitting your feedback. We will review your feedback shortly.
Your feedback will be used for content improvement purposes only. If you need assistance, please contact technical support.
Your suggestions will help improve this article.