Error 1303 or 1310 when installing a Kaspersky application

 

Kaspersky Security Cloud

2120
 
 
 
 

Error 1303 or 1310 when installing a Kaspersky application

Back to "Installation errors"
Latest update: March 23, 2022 ID: 15812
 
 
 
 

Issue

During installation of a Kaspersky application, you may get "Error 1303. The Setup Wizard has insufficient privileges to access this folder” or "1310. Error writing file".

Solution

  1. Uninstall the Kaspersky application using the kavremover tool.
  2. Make sure that the folder or file specified in the error window is removed. If this folder or file is not removed, remove it manually.
  3. Perform a clean boot of Windows. See the instructions on the Microsoft support website.
  4. Run the installer again.
 
 
 
 
 

What to do if the issue persists

 
 
 
 
Was this information helpful?
Yes No
Thank you
 

 
 

How can we improve this article?

Your feedback will be used for content improvement purposes only. If you need assistance, please contact technical support.

Submit Submit

Thank you for your feedback!

Your suggestions will help improve this article.

OK