How to get a Kaspersky Anti-Virus 8.0 for Linux File Servers installation trace file

 

Kaspersky Anti-Virus 8.0 for Linux File Servers

 
 
 

How to get a Kaspersky Anti-Virus 8.0 for Linux File Servers installation trace file

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2014 May 07 ID: 6838
 
 
 
 

Applies to Kaspersky Anti-Virus 8.0 for Linux File Servers

How to get a Kaspersky Anti-Virus 8.0 for Linux File Servers installation trace file:
  1. Create a new folder /tmp/traces (or delete its contents, if it already exists)

  2. Run Kaspersky Anti-Virus installation the following way:

    • for a rpm package:

      rpm -ihv /kav4fs/path-<version>.i386.rpm 2>&1 | tee /tmp/traces/kav4fs.install

    • for a deb package:

      dpkg -i /kav4fs/path_<version>_i386.deb 2>&1 | tee /tmp/traces/kav4fs.install

  3. Run the post-installation script the following way:

    /opt/kaspersky/kav4fs/bin/kav4fs-setup.pl 2>&1 | tee /tmp/traces/setup.out

  4. If the file install.log has been created in the /var/log/kaspersky/kav4fs/ folder, you should copy it into the /tmp/traces folder:

    cp /var/log/kaspersky/kav4fs/install.log /tmp/traces

  5. Compress the files into an archive and send it to the Technical Support service:

    tar -jcf traces_kav_install.tar.bz2 /tmp/traces

 
 
 
 
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