Known restrictions when using Microsoft Exchange Server 2010 SP2

 

Kaspersky Security 8.0 for Microsoft Exchange Servers

 
 
 

Known restrictions when using Microsoft Exchange Server 2010 SP2

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2014 Jul 07 ID: 8350
 
 
 
 
After the official release of Service Pack 2 for Microsoft Exchange Server 2010, problems with starting the transport service started emerging on hosts with Kaspersky Security 8.0 for Microsoft Exchange Servers installed.

This situation dues to Microsoft deeply changing the architecture and component versions in its service packs, and Kaspersky Security 8.0 for Microsoft Exchange Servers is incompatible with Service Pack 2 for Microsoft Exchange Server 2010.

You should install Kaspersky Security 8.0 for Microsoft Exchange Servers MP1 for Microsoft Exchange Servers 2010 SP2 to function correctly.

In case of errors when installing or deleting Kaspersky Security 8.0 for Microsoft Exchange Servers:


Deleting Kaspersky Security 8.0 for Microsoft Exchange Servers (HUB + MAILBOX Roles)
  • Launch Exchange Management Shell
  • Execute the following commands:

    • Uninstall-TransportAgent “Kaspersky Security antispam filter agent”
    • Uninstall-TransportAgent “Kaspersky Security antivirus filter agent”

  • Restart Transport Agent service using the following command:

    • Restart-Service "MSExchangeTransport"

  • Use the Get-TransportAgent command to ensure there is no agent.
  • Set the Kaspersky Security 8.0 For Microsoft Exchange Servers service startup mode to “Disabled”, then stop the service.
  • Import the following registry key removeregkeys.zip [zip, 360B].
  • Use the following command to restart the service:
restart-Service MSExchangeIS


Deleting Kaspersky Security 8.0 for Microsoft Exchange Servers (HUB or Edge Roles)

  • Launch Exchange Management Shell
  • Execute the following commands:

    • Uninstall-TransportAgent “Kaspersky Security antispam filter agent”
    • Uninstall-TransportAgent “Kaspersky Security antivirus filter agent”

  • Restart Transport Agent service using the following command:

    • Restart-Service "MSExchangeTransport"

  • Use the Get-TransportAgent command to ensure there is no agent.
  • Set the Kaspersky Security 8.0 For Microsoft Exchange Servers service startup mode to “Disabled”, then stop the service.
  • Ensure there is no kavscmesrv.exe process in Task Manager.
  • Import the following registry key: removeregkeys (HUB_EDGE).zip [zip, 516B].
  • Use the following command to restart the service:

    • restart-Service MSExchangeIS

  • Delete the folder with the remainder of the product
  • Restart the server
  • Start Kaspersky Security 8.0 for Microsoft Exchange Servers MP1 installation.
 
 
 
 
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