This article concerns:
An application installation or removal log file is sometimes required for troubleshooting issues that may occur during installation or removal of Administration Server, Administration Console, Network Agent and Web Console.
When installing or removing applications, the log files are automatically generated in %windir%\temp or %temp%.
$klserver-setup-YYYY-MM-DD-HH-MM-SS.log
$klserver-install-YYYY-MM-DD-HH-MM-SS.log
$klssinstlib.log
$klnagent-YYYY-MM-DD-HH-MM-SS.log
$klnagent-setup-YYYY-MM-DD-HH-MM-SS.log
$klconsole-YYYY-MM-DD-HH-MM-SS.log
$klwebconsole-YYYY-MM-DD-HH-MM-SS.log
$apache_webcnsl-YYYY-MM-DD-HH-MM-SS.log
$klserver-remove-YYYY-MM-DD-HH-MM-SS.log
ak_cleaner-YYYY-MM-DD-HH-MM-SS.log
$klnagent-uninstall.log
$klconsole-uninstall.log
Release of antivirus database updates (required to protect your computer/server/mobile device)
Providing technical support over phone / web
Release of patches for the application (addressing detected bugs)
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