"Databases are corrupted" error

Latest update: February 02, 2024 ID: 15345


The “Databases are corrupted" error appears upon database update attempt in the Database Update window.


  1. Download the installer:

    If you’re not sure how to open the main application window, see the instructions.

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  2. Remove the currently installed application using the instructions. To save the current license or subscription, select the License information or Subscription information checkbox at the Saving objects step of the uninstallation wizard.
  3. Restart your PC.
  4. Run the installer and follow the instructions for your application:
  5. The application will be activated automatically. If this doesn’t happen, activate the application manually using these instructions:

What to do if the issue persists

If the issue persists, contact Kaspersky Customer Service.

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