"Databases are corrupted" error

Latest update: September 08, 2023 ID: 15345


The "Databases are corrupted" error appears upon database update attempt.


  1. Download the installer for the application that for you are using:

    To find out which application is installed on your computer, use the guide in this article.

  2. You can no longer download Kaspersky Security Cloud. Switch to our new Kaspersky Premium solution.
  3. Remove the currently installed application. See this article for instructions. To save the current license or subscription, select the License information or Subscription information check box at the Saving objects step of the uninstallation wizard.
  4. Reboot the computer.
  5. Run the installer and follow the instructions in the article for your application:
  6. The application will be activated automatically. If it did not activate automatically, activate the application manually. For instructions, see Online Help for your application:

What to do if the issue persists

If reinstalling the application did not help, contact Kaspersky Customer Service.

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