This article concerns:
If you can’t find your Kaspersky application on the computer, use the instructions in this article.
Kaspersky applications launch automatically on Windows startup. If you did not change the application's startup settings, your computer is protected even if the application window is hidden.
In the main window of the Kaspersky application, you will see information about your computer’s protection status, protection components, anti-virus bases release date and the license term.
To start your Kaspersky application, double-click on the application icon on the Desktop.
If there is no application icon on the Desktop:
Run the avpui.exe file.
The application will start.
To open your Kaspersky application, use one of the following methods:
Double-click the application icon on the Desktop.
Click on the application icon in the lower-right corner of the taskbar. If the application icon is hidden, click .
Right-click the application icon in the lower-right corner of the taskbar and select the the application name from the shortcut menu. If the application icon is hidden, click .
If the application icon is not in the taskbar, then the application is not running and the computer is not protected.
To open the settings for your Kaspersky application, use one of the following methods:
In the lower right corner of taskbar, right-click the application icon and select Settings from the shortcut menu.
In the main application window, click .
If Kaspersky application window does not open, it means that protection is not working or is working incorrectly. To fix this problem, reinstall the application.
The application has been reinstalled.
If the issue persists, submit a request to Kaspersky technical support by choosing the topic and filling out the form.
Technical support for Kaspersky Free is not provided. You can ask a question about your issue on our Forum or look it up in the existing topics.
If you want full technical support, buy and install a supported Kaspersky application for home.
Please let us know what you think about the site design, improvements we could add and any errors we need to eliminate
Thank you for submitting your feedback. We will review your feedback shortly.
Your feedback will be used for content improvement purposes only. If you need assistance, please contact technical support.
Your suggestions will help improve this article.
