Limitations of Kaspersky on Windows 10
Latest update: February 03, 2023
ID: 15847
Optimal protection for Windows
Kaspersky for Windows works with limitations in the following cases:
- If Windows 10 is in the Out Of Box Experience (OOBE).
- If the Device Guard mode (a group of features designed to harden a computer system against malware) is enabled on Windows 10.
If you are using a different version of Windows and have faced compatibility issues, send a request to Kaspersky customer service by choosing the topic and filling out the form.
Limitations of Kaspersky for Windows in the OOBE mode after upgrade to Windows 10
After you upgrade to Windows 10 and run adaptation, Kaspersky for Windows components and processes may not start immediately. They cannot start until you finish the OOBE (Out Of Box Experience) wizard.
Main application components and processes include:
- Device performance optimization: search for problems that cause the device to slow down
- Device performance optimization: setting up autostart applications
- Device performance optimization: search for large files
- Device performance optimization: search for duplicates
- Device performance optimization: search for unused applications
- Hard Drive Health Monitor
- Gaming mode
- Do not Disturb Mode
- Webcam and microphone protection
- App Updater
- Kaspersky VPN Secure Connection
- Privacy Cleaner
- Account Check
- Application interface
- File Anti-Virus
- Mail Anti-Virus
- Update
- Heuristic protection
- Proactive defense
- Automatic Exploit Prevention
- Application Control
- Anti-Blocker
- Protection from rootkits
- Firewall
- Network Monitor
- Kaspersky URL Advisor
- Protected Browser
- Safe Money
- Kaspersky Security Network
- Anti-Spam
- Anti-Banner
- Private Browsing
- Protection against phishing
- Virtual Keyboard
- Secure Data Input
- Password protection
- Advanced parameters
- Scan settings
- Performance settings
- Task Manager
- Wi-Fi Security Notification
- Kaspersky Protection Center services
- Online Management
- Social Networks (Facebook, Twitter, VKontakte)
- My Kaspersky
- Backup and Restore
- Unused Data Cleaner
- File Shredder
- Data Encryption
- Installation of Kaspersky Password Manager from the application interface
- Kaspersky Password Manager
- Control of password creation and changes
- News
- Devices in my network
- Weak settings control
If the application does not receive any information about the completion of the OOBE wizard within 15 minutes, the listed components and processes will start automatically.
Limitations in Kaspersky for Windows with Device Guard enabled on Windows 10
If Device Guard is enabled on Windows 10, Kaspersky will have the following limitations:
- Windows 10 versions 1607, 1703, 1709:
- Protection against screen lockers
- Protection against file-encrypting malware
- Windows 10 versions 1803, 1809, 1903, 2004, 20H2, 21H1, 21H2:
- Clipboard protection
- Browser protection against keyboard and mouse emulation software
- Protection against unauthorized remote access
- Browser protection: management through API, protection against attacks through browser windows, protection against message queue management
- Detection of screen lockers when the UMCI mode is enabled.
On Windows 10 versions 1703, 1709, 1803 without the 17.09.2018 update or later installed (for details, see the Microsoft support website) with Device Guard enabled, the following issues may occur:
- Installation of Kaspersky for Windows may not be allowed. We recommend that you disable the Device Guard mode or download and install an update, if it was not installed automatically.
- The operating system may crash with a blue screen error (Blue Screen of Death, BSOD) after rolling back the Windows 10 update from 17.09.2018 and rebooting the computer when Kaspersky for Windows is installed.
- The operating system may crash with a blue screen error after enabling Device Guard and rebooting the computer when Kaspersky for Windows is installed.
To disable the Device Guard mode, follow the instructions from the Microsoft website.
