Kaspersky Password Manager extension issue in Google Chrome and Mozilla Firefox for Mac OS
Latest update: February 01, 2023
ID: 15330
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Issue
After upgrading Kaspersky Password Manager to version 9.3.2.56 and browser extensions for Google Chrome and Mozilla Firefox to version 4.1.19, autofill on websites stops working.
Solution
- Open Kaspersky Password Manager for Mac and enter the main password.
- In the macOS menu, click Kaspersky Password Manager → Preferences.
- Go to the Browsers tab and click Get extension for the browser.
- Click Install Manifest. If the manifest is already installed, the extension installation page will open.
- Follow the instructions to install the extension.
- Restart the browser.
Autofill will become available.
If the issue persists, submit a request to Kaspersky customer service by choosing the topic and filling out the form.
