What to do if Kaspersky Security Cloud for Mac functions incorrectly

Latest update: October 17, 2022 ID: 15550
 
 
 
 
 
 
The article concerns Kaspersky Security Cloud for Mac — Family and Personal.
 
 
 
 

If Kaspersky Security Cloud for Mac functions incorrectly:

  1. Restart the application.
  2. If the issue persists, try rebooting your Mac.
  3. If this doesn’t help, reinstall Kaspersky Security Cloud for Mac.

If the issue persists after reinstallation, collect trace files and send them to technical support.

 
 
 
 
 

How to restart the application

 
 
 
 
 

How to reinstall the application

 
 
 
 
 

How to get trace files

 
 
 
 
 

Where to find trace files

 
 
 
 
 

How to send trace files to Kaspersky technical support

 
 
 
 
 
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