How to allow remote control solutions to access the interface of Kaspersky Endpoint Security 10 for Windows Servers

 

 

Kaspersky Endpoint Security for Windows

 
 
 

How to allow remote control solutions to access the interface of Kaspersky Endpoint Security 10 for Windows Servers

Back to "Settings and Features"
2014 Jun 06 ID: 11306
 
 
 
 

In most cases, when establishing a connection using remote control applications, you will not be able to access the graphic user interface (GUI) of Kaspersky Endpoint Secuirty 10 for Windows. The GUI does not react to mouse pointer events.

Reason

The components Self-Defense and Protection against external management block remote access to the application's settings.

Solution

To remotely access the application's GUI without disabling Self-Defense and Protection against external management, add your remote control solution's executable files into the Trusted zone.

 
 
 
 
 

1. Configuring Trusted zone for Radmin 3

 
 
 
 
 

2. Configuring Trusted zone for DameWare

 
 
 
 
 

3. Configuring Trusted zone for GoToAssist Remote Support

 
 
 
 
Was this information helpful?
Yes No
 

 
 

Have you found what you were looking for?

Please let us know how we can make this website more comfortable for you

Send feedback Send feedback

Thank you!

Thank you for submitting your feedback.
We will review your feedback shortly.