If Kaspersky Internet Security 2010 / 2011 is installed on your computer and you would like to upgrade to Kaspersky Internet Security 2012, you should do the following:
You can also migrate from Kaspersky Internet Security 2012 to Kaspersky Anti-Virus 2012:
If during installation of Kaspersky Internet Security 2012 some problems appears, create a request to Kaspersky Lab Technical Support via the My Kaspersky Account service. In the request provide the following data:
Standard installation of Kaspersky Internet Security 2012How to activate a commercial version of Kaspersky Internet Security 2012?Migration policy to Kaspersky Internet Security 2012How to migrate from Kaspersky Internet Security 2012 to Kaspersky Anti-Virus 2012?How to register in My Kaspersky Account?FAQ for My Kaspersky Account for users of Kaspersky Internet Security 2012
Release of antivirus database updates (required to protect your computer/server/mobile device)
Providing technical support over phone / web
Release of patches for the application (addressing detected bugs)
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