After uninstallation of Kaspersky Internet Security 2013 and computer reboot, the keyboard and the mouse may stop responding.
The mouse and the keyboard functionality will restore automatically in a minute after the system boots.
If the functionality has not restored, you will need to reboot your computer once again.
IF repeated computer reboot did not help, send a request to Kaspersky Lab Technical Support via the My Account service. In your request give detailed description of your problem.
Release of antivirus database updates (required to protect your computer/server/mobile device)
Providing technical support over phone / web
Release of patches for the application (addressing detected bugs)
*Installation under Windows 8.1 is not supported by the current version.
Please let us know how we can make this website more comfortable for you
Enter your feedback here (max. 500 characters)
Thank you for submitting your feedback.
We will review your feedback shortly.