Installation of a Kaspersky application on Windows 7 freezes at the step “Installing Microsoft .Net Framework”

Issue

Installation of a Kaspersky application on a computer running Windows 7 may freeze at the step “Installing Microsoft .Net Framework”.

Solution

1. Create a restore point. See the instructions on the Microsoft support website.
2. Download Microsoft .Net Framework 4.8.
3. Run the downloaded installer.
4. Select the checkbox I have read and accept the license terms.
5. Tap Install.

6. Wait until the installation is complete and click Finish.

7. Restart the computer. 
8. Try installing a Kaspersky application once again.

What to do if the issue persists

If the issue persists, submit a request to Kaspersky Customer Service by choosing the topic and filling out the form.