How to get a process dump file using kldumper.exe

 

 

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How to get a process dump file using kldumper.exe

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2014 Mar 13 ID: 7641
 
 
 
 
After the installation of a Kaspersky Lab product, your operating system may stop responding during computer start or a task execution. There might be a conflict either with your computer software or with some drivers and Kaspersky Lab product.

When a Kaspersky Lab product stops unexpectedly, it automatically creates a dump file in the hidden folderС:\Documents and Settings\All Users\Application Data\Kaspersky Lab\. 

If the dump file was not created automatically, you can get an avp.exe process dump file using the KLdumper.exe utility. You can find the utility in installation folders of the following products:
  • Administration Server (Kaspersky Security Center, Kaspersky Administration Kit).
  • Network Agent.
  • Administration Console.

Run the utility from the product installation folder via the command prompt.

 

Examples:

  • kldumper.exe klnagent.exe c:\klnagent.dmp
  • kldumper.exe klserver.exe c:\klserver.dmp
  • kldumper.exe mmc.exe c:\mmc.dmp
  • kldumper.exe fc.exe c:\fc.dmp
 
 
 
 
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