How to get a system information report in Mac OS X 10.11 El Capitan

 

 

General articles: OS X

 
 
 

How to get a system information report in Mac OS X 10.11 El Capitan

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2016 Jan 11 ID: 12562
 
 
 
 

To find out the cause of an issue with a Kaspersky Lab product on Mac OS X 10.11 (El Capitan), Technical Support may ask you to send the System Information report and the system.log file.

Follow the steps below: 

 
 
 
 
 

1. Save the System Information report

 
 
 
 
 

2. Save the system.log file using the Console utility

 
 
 
 
 

3. Send the request to Technical Support

 
 
 
 
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