When you create a request to Technical Support, Kaspersky Lab specialists may need the "System Profiler" report to resolve your problem. In order to create the report with information about your system, perform the following actions:
You can find detailed instructions on how to save the "System Information" report on the computer working under Mac OS X 10.7 (Lion) in KB8419.
How to get the "System Information" report on the computer working under Mac OS X 10.7 (Lion)
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