Contacting Technical Support

If you have any questions about the Kraftway Rubezh-N hardware system or Kaspersky IoT Secure Gateway 1000 and you have not found a solution to the issue in the Kaspersky IoT Secure Gateway 1000 Help Guide, you are advised to contact Aprotech Technical Support by emailing support@aprotech.ru.

To receive additional information about the state of network interfaces and the routing table, you can go to the troubleshooting page at the following address: <Kaspersky IoT Secure Gateway 1000 web address>/troubleshooting.html. Information is displayed on the <Kaspersky IoT Secure Gateway 1000 web address>/troubleshooting.html page only if you have already logged in to the Kaspersky IoT Secure Gateway 1000.