What to do if Kaspersky Anti-Virus 19 does not start
Latest update: October 21, 2022
ID: 14765
If Kaspersky Anti-Virus 19 does not start or the main application window does not open, it means that your PC is either not protected, or not protected properly. It is important to resolve this issue in order to ensure that your PC does not become infected by malware. If you are unable to do so by other means, try reinstalling the application.
How to reinstall the application
- Download the installer from the Kaspersky website.
- Uninstall Kaspersky Anti-Virus. See this article for instructions.
- Restart your PC.
- Install Kaspersky Anti-Virus. See this article for instructions.
The application has been reinstalled.
What to do in case of installation or removal issues
If you experience any difficulties removing, installing, or activating the application, submit a request to Kaspersky technical support by choosing the topic of your request. Please describe the issue in detail. In your request, please provide the following:
- Screenshots of the error, if you have any.
- A report generated using the Kaspersky Get System Info tool.